:root {
  --verde-floresta: #2D5240;
  --verde-medio: #3D6B54;
  --verde-claro: #5A8C72;
  --verde-suave: #E8F0EC;
  --creme: #F7F5F0;
  --creme-escuro: #EDE9E1;
  --marrom-suave: #C4A882;
  --texto-principal: #1A2E24;
  --texto-secundario: #4A6557;
  --texto-terciario: #8BA898;
  --branco: #FFFFFF;
  --ouro: #D4A853;
  --ouro-claro: #F5ECD7;
}

*, *::before, *::after { margin:0; padding:0; box-sizing:border-box; }

body {
  font-family: 'Montserrat', sans-serif;
  background: var(--creme);
  color: var(--texto-principal);
  min-height: 100vh;
  overflow-x: hidden;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='400' height='400'%3E%3Cfilter id='noise'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.65' numOctaves='3' stitchTiles='stitch'/%3E%3CfeColorMatrix type='saturate' values='0'/%3E%3C/filter%3E%3Crect width='400' height='400' filter='url(%23noise)' opacity='0.025'/%3E%3C/svg%3E");
  -webkit-font-smoothing: antialiased;
  -webkit-text-size-adjust: 100%;
}

button, .result-card, .sidebar-nav-item, .redeem-option, .emoji-option, .rw-btn-edit, .rw-btn-delete, .staff-item {
  -webkit-tap-highlight-color: transparent;
  touch-action: manipulation;
}

@keyframes fadeUp { from{opacity:0;transform:translateY(16px)} to{opacity:1;transform:translateY(0)} }
@keyframes fadeIn { from{opacity:0} to{opacity:1} }
@keyframes floatSuave { 0%,100%{transform:translateY(0)} 50%{transform:translateY(-6px)} }
@keyframes successPulse { 0%{transform:scale(1)} 50%{transform:scale(1.08)} 100%{transform:scale(1)} }
@keyframes spin { to { transform: rotate(360deg); } }

.screen { display:none; animation:fadeUp 0.4s ease; }
.screen.active { display:block; }

/* =========================================
   FORMS
   ========================================= */
.input-group { margin-bottom:1rem; }
.input-group label { display:block; font-size:0.62rem; font-weight:600; letter-spacing:0.15em; text-transform:uppercase; color:var(--texto-secundario); margin-bottom:0.35rem; }
.input-group input, .input-group select {
  width:100%; padding:0.85rem 1rem; border:1.5px solid rgba(45,82,64,0.15);
  border-radius:12px; font-family:'Montserrat',sans-serif; font-size:1rem;
  font-weight:400; color:var(--texto-principal); background:var(--creme);
  outline:none; transition:all 0.3s ease;
}
.input-group input:focus, .input-group select:focus { border-color:var(--verde-floresta); box-shadow:0 0 0 3px rgba(45,82,64,0.08); background:var(--branco); }
.input-group input::placeholder { color:var(--texto-terciario); font-weight:300; }

.btn-primary {
  font-family:'Montserrat',sans-serif; font-size:0.75rem; font-weight:600;
  letter-spacing:0.15em; text-transform:uppercase; color:#fff;
  background:var(--verde-floresta); padding:0.95rem 2.5rem;
  border:none; border-radius:50px; cursor:pointer;
  transition:all 0.3s ease; box-shadow:0 4px 20px rgba(45,82,64,0.2); width:100%; margin-top:0.5rem;
}
.btn-primary:hover { background:var(--verde-medio); transform:translateY(-2px); box-shadow:0 8px 30px rgba(45,82,64,0.3); }
.btn-primary:active { transform:translateY(0); }
.btn-primary:disabled { opacity:0.6; cursor:not-allowed; transform:none; }

/* =========================================
   LOGIN SCREEN
   ========================================= */
.login-wrap {
  min-height:100vh; display:flex; align-items:center; justify-content:center;
  padding:1.5rem; background:linear-gradient(135deg, var(--verde-suave), var(--creme-escuro));
}
.login-card {
  background:var(--branco); border-radius:24px; padding:2.5rem 2rem;
  width:100%; max-width:380px; box-shadow:0 10px 40px rgba(45,82,64,0.15);
  animation:fadeUp 0.4s ease;
}
.login-logo { text-align:center; margin-bottom:1.5rem; }
.login-logo img { max-width:140px; height:auto; margin-bottom:0.6rem; }
.login-title {
  font-family:'Cormorant Garamond',serif; font-size:1.5rem; font-weight:400;
  color:var(--texto-principal); text-align:center; margin-bottom:0.2rem;
}
.login-title em { font-style:italic; color:var(--verde-floresta); }
.login-subtitle {
  text-align:center; font-size:0.78rem; font-weight:300;
  color:var(--texto-secundario); margin-bottom:1.8rem;
}
.login-error {
  background:#FDECEB; color:#C0392B; padding:0.7rem 0.9rem;
  border-radius:10px; font-size:0.75rem; font-weight:500;
  margin-bottom:1rem; display:none;
}
.login-error.visible { display:block; }
.app-loading { display:none; }
.app-loading.active {
  min-height:100vh; display:flex; align-items:center; justify-content:center;
  color:var(--texto-terciario); font-size:0.8rem; letter-spacing:0.1em;
}

/* =========================================
   APP LAYOUT
   ========================================= */
.app-layout { display:flex; min-height:100vh; }

.sidebar {
  width:240px; background:var(--verde-floresta); color:#fff;
  display:flex; flex-direction:column; position:fixed; top:0; left:0; bottom:0; z-index:50;
  transition:transform 0.3s ease;
}
.sidebar-header { padding:1.5rem 1.2rem; border-bottom:1px solid rgba(255,255,255,0.1); }
.sidebar-header img { max-width:140px; height:auto; display:block; margin-bottom:0.4rem; }
.sidebar-logo-eyebrow { font-size:0.5rem; font-weight:500; letter-spacing:0.3em; text-transform:uppercase; color:rgba(255,255,255,0.5); line-height:1; margin-bottom:0.15rem; }
.sidebar-logo-name { font-family:'Dancing Script',cursive; font-weight:700; font-size:1.5rem; line-height:1; }
.sidebar-badge { display:inline-block; font-size:0.5rem; font-weight:600; letter-spacing:0.15em; text-transform:uppercase; background:rgba(255,255,255,0.12); border:1px solid rgba(255,255,255,0.15); padding:0.2rem 0.6rem; border-radius:50px; margin-top:0.5rem; color:rgba(255,255,255,0.7); }
.sidebar-nav { flex:1; padding:1rem 0; }
.sidebar-nav-item {
  display:flex; align-items:center; gap:0.7rem; padding:0.75rem 1.2rem;
  cursor:pointer; transition:all 0.2s ease; border:none; background:none;
  color:rgba(255,255,255,0.6); font-family:'Montserrat',sans-serif;
  font-size:0.78rem; font-weight:400; width:100%; text-align:left;
  -webkit-tap-highlight-color:transparent; touch-action:manipulation;
}
.sidebar-nav-item:hover { background:rgba(255,255,255,0.08); color:#fff; }
.sidebar-nav-item.active { background:rgba(255,255,255,0.12); color:#fff; font-weight:500; border-right:3px solid var(--ouro); }
.sidebar-nav-item svg { width:18px; height:18px; flex-shrink:0; }
.sidebar-nav-label { font-size:0.55rem; font-weight:600; letter-spacing:0.2em; text-transform:uppercase; color:rgba(255,255,255,0.3); padding:1.2rem 1.2rem 0.4rem; }
.sidebar-footer { padding:1rem 1.2rem; border-top:1px solid rgba(255,255,255,0.08); }
.sidebar-user { display:flex; align-items:center; gap:0.6rem; }
.sidebar-user-avatar { width:32px; height:32px; border-radius:50%; background:rgba(255,255,255,0.15); display:flex; align-items:center; justify-content:center; font-size:0.65rem; font-weight:600; }
.sidebar-user-name { font-size:0.78rem; font-weight:500; word-break:break-word; }
.sidebar-user-role { font-size:0.6rem; color:rgba(255,255,255,0.5); font-weight:300; }
.sidebar-logout {
  margin-top:0.8rem; width:100%; background:rgba(255,255,255,0.08);
  border:1px solid rgba(255,255,255,0.1); color:rgba(255,255,255,0.75);
  font-family:'Montserrat',sans-serif; font-size:0.62rem; font-weight:600;
  letter-spacing:0.15em; text-transform:uppercase; padding:0.55rem 0.8rem;
  border-radius:10px; cursor:pointer; transition:all 0.2s ease;
}
.sidebar-logout:hover { background:rgba(255,255,255,0.15); color:#fff; }

.main-content { flex:1; margin-left:240px; min-height:100vh; overflow-x:hidden; }

.topbar {
  display:flex; align-items:center; justify-content:space-between;
  padding:1rem 2rem; background:var(--branco);
  border-bottom:1px solid rgba(45,82,64,0.06);
  position:sticky; top:0; z-index:40; gap:0.5rem;
}
.topbar-title { font-family:'Cormorant Garamond',serif; font-size:1.3rem; font-weight:400; color:var(--texto-principal); }
.topbar-title em { font-style:italic; color:var(--verde-floresta); }
.topbar-actions { display:flex; gap:0.6rem; align-items:center; }
.topbar-stat {
  display:flex; align-items:center; gap:0.3rem;
  background:var(--verde-suave); padding:0.4rem 0.8rem;
  border-radius:50px; font-size:0.7rem; font-weight:600; color:var(--verde-floresta);
}
.topbar-stat svg { width:14px; height:14px; }
.mobile-menu-btn { display:none; background:none; border:none; cursor:pointer; color:var(--verde-floresta); padding:0.5rem; -webkit-tap-highlight-color:transparent; touch-action:manipulation; }

.page { display:none; animation:fadeUp 0.35s ease; padding:2rem; }
.page.active { display:block; }

/* =========================================
   SEARCH PAGE
   ========================================= */
.quick-stats { display:grid; grid-template-columns:repeat(auto-fit,minmax(150px,1fr)); gap:0.8rem; margin-bottom:2rem; }
.stat-card { background:var(--branco); border-radius:14px; padding:1.2rem; box-shadow:0 2px 12px rgba(45,82,64,0.05); text-align:center; }
.stat-value { font-family:'Cormorant Garamond',serif; font-size:clamp(1.3rem, 3vw, 2rem); font-weight:600; color:var(--verde-floresta); line-height:1; margin-bottom:0.2rem; white-space:nowrap; }
.stat-label { font-size:0.62rem; font-weight:500; color:var(--texto-terciario); text-transform:uppercase; letter-spacing:0.1em; }

.search-hero { text-align:center; padding:1.5rem 0 1rem; }
.search-hero h1 { font-family:'Cormorant Garamond',serif; font-size:clamp(1.5rem,3vw,2rem); font-weight:300; color:var(--texto-principal); margin-bottom:0.3rem; }
.search-hero h1 em { font-style:italic; color:var(--verde-floresta); }
.search-hero p { font-size:0.82rem; font-weight:300; color:var(--texto-secundario); }

.search-bar-wrap { max-width:560px; margin:0 auto 1.5rem; position:relative; }
.search-bar {
  width:100%; padding:1rem 1.2rem 1rem 3rem;
  border:2px solid rgba(45,82,64,0.12); border-radius:16px;
  font-family:'Montserrat',sans-serif; font-size:1rem; font-weight:400;
  color:var(--texto-principal); background:var(--branco);
  outline:none; transition:all 0.3s ease;
  box-shadow:0 4px 20px rgba(45,82,64,0.06);
}
.search-bar:focus { border-color:var(--verde-floresta); box-shadow:0 8px 30px rgba(45,82,64,0.12); }
.search-bar::placeholder { color:var(--texto-terciario); font-weight:300; }
.search-icon { position:absolute; left:1rem; top:50%; transform:translateY(-50%); color:var(--texto-terciario); }
.search-icon svg { width:20px; height:20px; }

.results-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(280px,1fr)); gap:0.8rem; }
.result-card {
  background:var(--branco); border-radius:14px; padding:1rem 1.2rem;
  box-shadow:0 2px 12px rgba(45,82,64,0.05); cursor:pointer;
  transition:all 0.3s ease; border:1.5px solid transparent;
  display:flex; align-items:center; gap:1rem;
  -webkit-tap-highlight-color:transparent; touch-action:manipulation;
}
.result-card:hover { transform:translateY(-2px); box-shadow:0 8px 24px rgba(45,82,64,0.1); border-color:rgba(45,82,64,0.08); }
.result-avatar {
  width:44px; height:44px; border-radius:50%;
  background:linear-gradient(135deg,var(--verde-floresta),var(--verde-medio));
  color:#fff; display:flex; align-items:center; justify-content:center;
  font-size:0.78rem; font-weight:600; flex-shrink:0;
}
.result-info { flex:1; min-width:0; }
.result-name { font-size:0.85rem; font-weight:600; color:var(--texto-principal); margin-bottom:0.1rem; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.result-detail { font-size:0.7rem; font-weight:300; color:var(--texto-secundario); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; max-width:100%; }
.result-stamps { flex-shrink:0; text-align:right; }
.result-stamps-count { font-family:'Cormorant Garamond',serif; font-size:1.2rem; font-weight:600; color:var(--verde-floresta); line-height:1; }
.result-stamps-label { font-size:0.5rem; font-weight:500; color:var(--texto-terciario); text-transform:uppercase; letter-spacing:0.05em; }

/* =========================================
   CUSTOMER PROFILE
   ========================================= */
.profile-back {
  display:inline-flex; align-items:center; gap:0.4rem;
  font-size:0.78rem; font-weight:500; color:var(--verde-floresta);
  cursor:pointer; margin-bottom:1.5rem; background:none; border:none;
  font-family:'Montserrat',sans-serif; transition:opacity 0.2s;
}
.profile-back:hover { opacity:0.7; }
.profile-back svg { width:16px; height:16px; }

.customer-header { display:flex; align-items:center; gap:1.5rem; margin-bottom:1.5rem; flex-wrap:wrap; }
.customer-avatar-lg {
  width:68px; height:68px; border-radius:50%;
  background:linear-gradient(135deg,var(--verde-floresta),var(--verde-medio));
  color:#fff; display:flex; align-items:center; justify-content:center;
  font-size:1.3rem; font-weight:600; flex-shrink:0;
  box-shadow:0 4px 20px rgba(45,82,64,0.2);
}
.customer-info h2 { font-family:'Cormorant Garamond',serif; font-size:clamp(1.3rem, 3vw, 1.7rem); font-weight:400; color:var(--texto-principal); margin-bottom:0.1rem; }
.customer-meta { font-size:0.75rem; font-weight:300; color:var(--texto-secundario); margin-bottom:0.4rem; word-break:break-word; }
.customer-tier-badge {
  display:inline-flex; align-items:center; gap:0.3rem;
  font-size:0.55rem; font-weight:600; letter-spacing:0.15em; text-transform:uppercase;
  background:var(--ouro-claro); color:var(--ouro);
  border:1px solid rgba(212,168,83,0.3);
  padding:0.2rem 0.65rem; border-radius:50px;
}
.tier-dot { width:6px; height:6px; border-radius:50%; background:var(--ouro); }

.client-id-badge {
  display:inline-block; font-family:'Montserrat',sans-serif;
  font-size:0.6rem; font-weight:600; letter-spacing:0.18em;
  color:var(--verde-floresta); background:var(--verde-suave);
  border:1px solid rgba(45,82,64,0.15);
  padding:0.2rem 0.65rem; border-radius:50px;
  margin-bottom:0.4rem;
}

.customer-stats { display:grid; grid-template-columns:repeat(4,1fr); gap:0.7rem; margin-bottom:1.5rem; }
.cstat-card { background:var(--branco); border-radius:14px; padding:1rem 0.6rem; text-align:center; box-shadow:0 2px 12px rgba(45,82,64,0.05); }
.cstat-value { font-family:'Cormorant Garamond',serif; font-size:clamp(1.1rem, 3vw, 1.6rem); font-weight:600; color:var(--verde-floresta); line-height:1; margin-bottom:0.15rem; white-space:nowrap; }
.cstat-label { font-size:0.55rem; font-weight:500; color:var(--texto-terciario); text-transform:uppercase; letter-spacing:0.08em; }

.staff-stamp-section { background:var(--branco); border-radius:20px; padding:1.5rem; box-shadow:0 4px 20px rgba(45,82,64,0.08); margin-bottom:1.5rem; }
.stamp-section-header { display:flex; align-items:center; justify-content:space-between; margin-bottom:1rem; }
.stamp-section-title { font-family:'Cormorant Garamond',serif; font-size:1.15rem; font-weight:400; color:var(--texto-principal); }

.points-display {
  text-align:center; padding:1.2rem 0; margin-bottom:1rem;
  background:linear-gradient(135deg, var(--verde-suave), var(--creme-escuro));
  border-radius:16px;
}
.points-display-value {
  font-family:'Cormorant Garamond',serif; font-size:2.8rem; font-weight:600;
  color:var(--verde-floresta); line-height:1;
}
.points-display-label {
  font-size:0.62rem; font-weight:600; letter-spacing:0.15em;
  text-transform:uppercase; color:var(--texto-terciario); margin-top:0.2rem;
}

.purchase-input-area { margin-bottom:1.2rem; }
.purchase-input-row {
  display:flex; align-items:stretch; gap:0.6rem;
}
.purchase-input-wrap {
  flex:1; position:relative;
}
.purchase-input-prefix {
  position:absolute; left:1rem; top:50%; transform:translateY(-50%);
  font-family:'Montserrat',sans-serif; font-size:0.85rem; font-weight:600;
  color:var(--texto-terciario); pointer-events:none;
}
.purchase-input, .input-group input.purchase-input {
  width:100%; padding:0.95rem 1rem 0.95rem 2.8rem;
  border:2px solid rgba(45,82,64,0.12); border-radius:14px;
  font-family:'Montserrat',sans-serif; font-size:1.1rem; font-weight:600;
  color:var(--texto-principal); background:var(--creme);
  outline:none; transition:all 0.3s ease;
}
.purchase-input:focus, .input-group input.purchase-input:focus {
  border-color:var(--verde-floresta);
  box-shadow:0 0 0 3px rgba(45,82,64,0.08);
  background:var(--branco);
}
.purchase-input::placeholder { color:var(--texto-terciario); font-weight:300; font-size:0.9rem; }

.btn-register-purchase {
  font-family:'Montserrat',sans-serif; font-size:0.72rem; font-weight:600;
  letter-spacing:0.1em; text-transform:uppercase; padding:0.95rem 1.5rem;
  border-radius:14px; cursor:pointer; transition:all 0.3s ease;
  display:flex; align-items:center; justify-content:center; gap:0.4rem;
  border:none; background:var(--verde-floresta); color:#fff;
  box-shadow:0 4px 20px rgba(45,82,64,0.25); white-space:nowrap;
}
.btn-register-purchase:hover { background:var(--verde-medio); transform:translateY(-2px); box-shadow:0 8px 30px rgba(45,82,64,0.3); }
.btn-register-purchase:disabled { opacity:0.6; cursor:not-allowed; transform:none; }
.btn-register-purchase svg { width:18px; height:18px; }

.purchase-preview {
  display:flex; align-items:center; justify-content:space-between;
  padding:0.6rem 0.8rem; background:var(--verde-suave); border-radius:10px;
  margin-top:0.6rem; font-size:0.72rem; color:var(--texto-secundario);
}
.purchase-preview-pts {
  font-weight:700; color:var(--verde-floresta);
}

.purchase-rule {
  text-align:center; font-size:0.65rem; font-weight:400;
  color:var(--texto-terciario); margin-top:0.5rem; font-style:italic;
}

.action-buttons { display:grid; grid-template-columns:1fr 1fr; gap:0.8rem; }
.btn-action {
  font-family:'Montserrat',sans-serif; font-size:0.72rem; font-weight:600;
  letter-spacing:0.1em; text-transform:uppercase; padding:1rem;
  border-radius:14px; cursor:pointer; transition:all 0.3s ease;
  display:flex; align-items:center; justify-content:center; gap:0.5rem; border:none;
}
.btn-reward { background:var(--branco); color:var(--verde-floresta); border:1.5px solid rgba(45,82,64,0.15); }
.btn-reward:hover { background:var(--verde-suave); transform:translateY(-2px); }
.btn-reward svg { width:20px; height:20px; }

.customer-history { background:var(--branco); border-radius:20px; padding:1.5rem; box-shadow:0 4px 20px rgba(45,82,64,0.08); }
.history-title { font-family:'Cormorant Garamond',serif; font-size:1.15rem; font-weight:400; color:var(--texto-principal); margin-bottom:0.8rem; }
.history-item { display:flex; align-items:center; gap:0.7rem; padding:0.6rem 0; border-bottom:1px solid rgba(45,82,64,0.06); }
.history-item:last-child { border-bottom:none; }
.h-icon { width:34px; height:34px; border-radius:10px; display:flex; align-items:center; justify-content:center; font-size:0.9rem; flex-shrink:0; }
.h-icon.earned { background:var(--verde-suave); }
.h-icon.redeemed { background:var(--ouro-claro); }
.h-info { flex:1; }
.h-info-title { font-size:0.78rem; font-weight:500; color:var(--texto-principal); }
.h-info-sub { font-size:0.65rem; font-weight:300; color:var(--texto-terciario); }
.h-pts { font-size:0.78rem; font-weight:700; white-space:nowrap; }
.h-pts.pos { color:var(--verde-floresta); }
.h-pts.neg { color:var(--marrom-suave); }

/* =========================================
   NEW CLIENT PAGE
   ========================================= */
.form-section { background:var(--branco); border-radius:20px; padding:2rem; box-shadow:0 4px 20px rgba(45,82,64,0.08); max-width:560px; }
.form-section h2 { font-family:'Cormorant Garamond',serif; font-size:1.4rem; font-weight:400; color:var(--texto-principal); margin-bottom:0.3rem; }
.form-section .form-desc { font-size:0.8rem; font-weight:300; color:var(--texto-secundario); margin-bottom:1.5rem; }
.form-row { display:grid; grid-template-columns:1fr 1fr; gap:1rem; }
.btn-save {
  font-family:'Montserrat',sans-serif; font-size:0.75rem; font-weight:600;
  letter-spacing:0.12em; text-transform:uppercase; color:#fff;
  background:var(--verde-floresta); border:none; padding:0.9rem 2rem;
  border-radius:50px; cursor:pointer; transition:all 0.3s ease;
  box-shadow:0 4px 20px rgba(45,82,64,0.2); margin-top:1.5rem;
}
.btn-save:hover { background:var(--verde-medio); transform:translateY(-2px); }
.btn-save:disabled { opacity:0.6; cursor:not-allowed; transform:none; }

/* =========================================
   REWARDS CATALOG
   ========================================= */
.rewards-catalog { display:grid; grid-template-columns:repeat(auto-fill,minmax(220px,1fr)); gap:1rem; }
.rw-card { background:var(--branco); border-radius:16px; overflow:hidden; box-shadow:0 4px 16px rgba(45,82,64,0.06); border:1px solid rgba(45,82,64,0.04); }
.rw-card-visual { height:70px; background:linear-gradient(135deg,var(--verde-suave),var(--creme-escuro)); display:flex; align-items:center; justify-content:center; font-size:2.2rem; }
.rw-card-body { padding:1rem; }
.rw-card-name { font-family:'Dancing Script',cursive; font-size:1.1rem; font-weight:600; color:var(--verde-floresta); margin-bottom:0.15rem; }
.rw-card-desc { font-size:0.72rem; font-weight:300; color:var(--texto-secundario); line-height:1.5; margin-bottom:0.5rem; }
.rw-cost { font-size:0.65rem; font-weight:600; color:var(--verde-floresta); background:var(--verde-suave); padding:0.2rem 0.6rem; border-radius:50px; }
.rw-card-actions { display:flex; gap:0.4rem; margin-top:0.6rem; }
.rw-btn-edit, .rw-btn-delete {
  font-family:'Montserrat',sans-serif; font-size:0.58rem; font-weight:600;
  letter-spacing:0.08em; text-transform:uppercase; padding:0.35rem 0.7rem;
  border-radius:50px; cursor:pointer; transition:all 0.2s ease; border:none;
}
.rw-btn-edit { background:var(--verde-suave); color:var(--verde-floresta); }
.rw-btn-edit:hover { background:var(--verde-floresta); color:#fff; }
.rw-btn-delete { background:var(--creme-escuro); color:var(--marrom-suave); }
.rw-btn-delete:hover { background:#FDECEB; color:#C0392B; }

.empty-state {
  text-align:center; padding:1.5rem 0; color:var(--texto-terciario);
  font-size:0.78rem; font-style:italic; font-weight:300;
}
.emoji-picker {
  display:flex; flex-wrap:wrap; gap:0.4rem;
  padding:0.6rem; background:var(--creme); border:1.5px solid rgba(45,82,64,0.12);
  border-radius:14px; transition:border-color 0.3s ease;
}
.emoji-picker:focus-within { border-color:var(--verde-floresta); }
.emoji-option {
  width:44px; height:44px; border-radius:10px;
  display:flex; align-items:center; justify-content:center;
  font-size:1.4rem; cursor:pointer; border:2px solid transparent;
  background:var(--branco); transition:all 0.2s ease;
}
.emoji-option:hover { background:var(--verde-suave); transform:scale(1.1); }
.emoji-option.selected {
  border-color:var(--verde-floresta); background:var(--verde-suave);
  box-shadow:0 2px 8px rgba(45,82,64,0.15);
}

.avail-reward-item {
  display:flex; align-items:center; gap:0.7rem;
  padding:0.6rem 0.8rem; border-radius:12px;
  background:var(--verde-suave); transition:all 0.2s ease;
}
.avail-reward-item .ar-emoji { font-size:1.3rem; flex-shrink:0; }
.avail-reward-item .ar-info { flex:1; }
.avail-reward-item .ar-name { font-size:0.8rem; font-weight:500; color:var(--texto-principal); }
.avail-reward-item .ar-cost { font-size:0.62rem; color:var(--texto-terciario); }
.avail-reward-item .ar-tag {
  font-size:0.55rem; font-weight:600; letter-spacing:0.08em;
  text-transform:uppercase; color:var(--verde-floresta);
  background:var(--branco); padding:0.2rem 0.6rem; border-radius:50px;
  flex-shrink:0;
}

/* =========================================
   MODAL
   ========================================= */
.modal-overlay {
  display:none; position:fixed; inset:0;
  background:rgba(26,46,36,0.6); backdrop-filter:blur(6px);
  z-index:999; align-items:center; justify-content:center;
}
.modal-overlay.active { display:flex; }
.modal-box {
  background:var(--branco); border-radius:24px;
  width:90%; max-width:420px; padding:2.5rem 2rem;
  text-align:center; animation:fadeUp 0.3s ease;
  max-height:85vh; overflow-y:auto;
}
.modal-title { font-family:'Cormorant Garamond',serif; font-size:1.5rem; font-weight:400; color:var(--texto-principal); margin-bottom:0.4rem; }
.modal-desc { font-size:0.82rem; font-weight:300; color:var(--texto-secundario); line-height:1.6; margin-bottom:1.5rem; max-width:320px; margin-left:auto; margin-right:auto; }
.modal-btn {
  font-family:'Montserrat',sans-serif; font-size:0.75rem; font-weight:600;
  letter-spacing:0.12em; text-transform:uppercase; color:#fff;
  background:var(--verde-floresta); border:none; padding:0.9rem 2.5rem;
  border-radius:50px; cursor:pointer; transition:all 0.3s ease;
  box-shadow:0 4px 20px rgba(45,82,64,0.2);
}
.modal-btn:hover { background:var(--verde-medio); transform:translateY(-2px); }
.modal-cancel { display:block; margin:0.8rem auto 0; font-size:0.75rem; font-weight:400; color:var(--texto-terciario); cursor:pointer; background:none; border:none; font-family:'Montserrat',sans-serif; }
.success-check {
  width:80px; height:80px; margin:0 auto 1.2rem; border-radius:50%;
  background:var(--verde-suave); display:flex; align-items:center; justify-content:center;
  animation:successPulse 0.6s ease;
}
.success-check svg { width:40px; height:40px; color:var(--verde-floresta); }

.redeem-option {
  display:flex; align-items:center; gap:0.8rem;
  padding:0.7rem 0.8rem; border-radius:12px; margin-bottom:0.4rem;
  transition:all 0.2s; text-align:left; cursor:pointer;
  background:var(--verde-suave); border:none; width:100%;
  font-family:'Montserrat',sans-serif;
}
.redeem-option:hover { background:var(--creme-escuro); }
.redeem-option.disabled { opacity:0.4; cursor:not-allowed; background:var(--creme); }
.redeem-option .ro-emoji { font-size:1.5rem; flex-shrink:0; }
.redeem-option .ro-info { flex:1; }
.redeem-option .ro-name { font-size:0.82rem; font-weight:500; color:var(--texto-principal); }
.redeem-option .ro-cost { font-size:0.65rem; color:var(--texto-terciario); }
.redeem-option .ro-action { font-size:0.6rem; font-weight:600; color:var(--verde-floresta); text-transform:uppercase; letter-spacing:0.1em; flex-shrink:0; }
.redeem-option.disabled .ro-action { color:var(--texto-terciario); font-weight:400; text-transform:none; letter-spacing:0; }

.toast {
  position:fixed; top:20px; left:50%; transform:translateX(-50%) translateY(-100px);
  background:var(--verde-floresta); color:#fff; padding:0.8rem 1.5rem;
  border-radius:14px; font-size:0.78rem; font-weight:500; z-index:1100;
  box-shadow:0 8px 30px rgba(45,82,64,0.3); transition:transform 0.4s ease; max-width:90%;
}
.toast.show { transform:translateX(-50%) translateY(0); }

.spinner {
  display:inline-block; width:14px; height:14px;
  border:2px solid rgba(255,255,255,0.4); border-top-color:#fff;
  border-radius:50%; animation:spin 0.7s linear infinite;
}

/* =========================================
   RESPONSIVE
   ========================================= */
@media (max-width: 480px) {
  .page { padding: 1rem; }
  .topbar { padding: 0.7rem 1rem; }
  .topbar-title { font-size: 1.1rem; }
  .topbar-stat span { display: none; }
  .topbar-stat { padding: 0.4rem; }

  .quick-stats { grid-template-columns: 1fr 1fr; gap: 0.5rem; }
  .stat-card { padding: 0.9rem 0.5rem; }
  .stat-value { font-size: 1.6rem; }
  .stat-label { font-size: 0.55rem; }

  .search-hero { padding: 1rem 0 0.5rem; }
  .search-hero h1 { font-size: 1.3rem; }
  .search-bar { padding: 0.85rem 1rem 0.85rem 2.8rem; font-size: 0.9rem; }

  .results-grid { grid-template-columns: 1fr; gap: 0.6rem; }
  .result-card { padding: 0.85rem 1rem; gap: 0.7rem; }
  .result-avatar { width: 38px; height: 38px; font-size: 0.7rem; }
  .result-name { font-size: 0.8rem; }
  .result-detail { font-size: 0.65rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

  .customer-header { gap: 0.8rem; }
  .customer-avatar-lg { width: 52px; height: 52px; font-size: 1rem; }
  .customer-info h2 { font-size: 1.3rem; }
  .customer-meta { font-size: 0.68rem; }
  .customer-stats { grid-template-columns: repeat(2, 1fr); gap: 0.5rem; }
  .cstat-card { padding: 0.8rem 0.4rem; }
  .cstat-value { font-size: 1.3rem; }
  .cstat-label { font-size: 0.5rem; }

  .staff-stamp-section { padding: 1.2rem; }
  .points-display-value { font-size: 2.2rem; }
  .purchase-input { font-size: 1rem; }
  .emoji-picker { gap: 0.3rem; padding: 0.5rem; }
  .emoji-option { width: 38px; height: 38px; font-size: 1.2rem; }

  .action-buttons { grid-template-columns: 1fr; gap: 0.6rem; }
  .purchase-input-row { flex-direction: column; }
  .btn-register-purchase { width: 100%; }
  .btn-action { padding: 0.9rem; font-size: 0.68rem; }

  .customer-history { padding: 1.2rem; }
  .history-item { gap: 0.5rem; }
  .h-icon { width: 30px; height: 30px; font-size: 0.8rem; border-radius: 8px; }
  .h-info-title { font-size: 0.72rem; }
  .h-info-sub { font-size: 0.6rem; }
  .h-pts { font-size: 0.72rem; }

  .form-section { padding: 1.5rem; }
  .form-row { grid-template-columns: 1fr; gap: 0.8rem; }

  .rewards-catalog { grid-template-columns: 1fr; }

  .modal-box { padding: 2rem 1.5rem; width: 95%; border-radius: 20px; }
  .modal-title { font-size: 1.3rem; }
  .modal-desc { font-size: 0.78rem; }

  .profile-back { margin-bottom: 1rem; }

  .charts-grid { grid-template-columns: 1fr; gap: 0.8rem; }
  .chart-card { padding: 1.1rem; }
  .overview-grid { grid-template-columns: 1fr 1fr; gap: 0.5rem; }
  .ov-card { padding: 0.9rem; }
  .ov-card-value { font-size: 1.4rem; }
  .insights-grid { grid-template-columns: 1fr; }
  .stats-section-title { font-size: 1.1rem; }
  .vbar-chart { height: 130px; }
  .bar-chart-label { flex: 0 0 70px; font-size: 0.65rem; }
}

@media (max-width: 768px) {
  .sidebar { transform: translateX(-100%); width: 260px; }
  .sidebar.open { transform: translateX(0); }
  .main-content { margin-left: 0; }
  .mobile-menu-btn { display: flex; align-items: center; justify-content: center; min-width: 44px; min-height: 44px; }
  .mobile-overlay { display: none; position: fixed; inset: 0; background: rgba(0,0,0,0.4); z-index: 45; -webkit-tap-highlight-color: transparent; }
  .mobile-overlay.active { display: block; }

  .page { padding: 1.25rem; }
  .topbar { gap: 0.5rem; }
  .sidebar-nav-item { min-height: 48px; font-size: 0.82rem; padding: 0.85rem 1.2rem; }
  .sidebar-nav-label { padding: 1.4rem 1.2rem 0.5rem; }

  .quick-stats { grid-template-columns: repeat(2, 1fr); }
  .customer-stats { grid-template-columns: repeat(2, 1fr); }
  .action-buttons { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
  .rewards-catalog { grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); }
  .results-grid { grid-template-columns: 1fr; }

  .search-bar-wrap { max-width: 100%; }
}

@media (min-width: 769px) and (max-width: 1024px) {
  .sidebar { width: 200px; }
  .main-content { margin-left: 200px; }
  .sidebar-header { padding: 1.2rem 1rem; }
  .sidebar-header img { max-width: 110px; }
  .sidebar-nav-item { font-size: 0.72rem; padding: 0.65rem 1rem; }
  .sidebar-nav-label { padding: 1rem 1rem 0.35rem; }
  .sidebar-footer { padding: 0.8rem 1rem; }

  .page { padding: 1.5rem; }
  .topbar { padding: 0.9rem 1.5rem; }

  .quick-stats { grid-template-columns: repeat(4, 1fr); gap: 0.6rem; }
  .stat-card { padding: 1rem 0.6rem; }

  .results-grid { grid-template-columns: repeat(auto-fill, minmax(240px, 1fr)); }
  .customer-stats { grid-template-columns: repeat(4, 1fr); gap: 0.5rem; }
  .action-buttons { grid-template-columns: 1fr 1fr; }
  .rewards-catalog { grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); }
}

/* =========================================
   STAFF PAGE
   ========================================= */
.staff-item {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 0.85rem 1rem;
  border-bottom: 1px solid rgba(45,82,64,0.07);
  flex-wrap: wrap;
}
.staff-item:last-child { border-bottom: none; }

.staff-avatar {
  width: 40px; height: 40px; min-width: 40px;
  background: var(--verde-suave);
  color: var(--verde-floresta);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 0.75rem; font-weight: 700; letter-spacing: 0.03em;
}
.staff-info { flex: 1; min-width: 120px; }
.staff-name { font-size: 0.85rem; font-weight: 500; color: var(--texto-principal); }
.staff-email { font-size: 0.72rem; color: var(--texto-terciario); margin-top: 0.1rem; }

.staff-meta { display: flex; gap: 0.5rem; align-items: center; flex-wrap: wrap; }
.staff-role-badge {
  font-size: 0.6rem; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase;
  padding: 0.2rem 0.6rem; border-radius: 50px;
}
.staff-role-badge.admin { background: var(--ouro-claro); color: #8B6914; }
.staff-role-badge.atendente { background: var(--verde-suave); color: var(--verde-floresta); }
.staff-status { font-size: 0.6rem; font-weight: 600; letter-spacing: 0.05em; text-transform: uppercase; }
.staff-status.active { color: var(--verde-claro); }
.staff-status.inactive { color: var(--texto-terciario); }

.staff-actions { display: flex; gap: 0.4rem; flex-wrap: wrap; }

@media (min-width: 1201px) {
  .page { padding: 2.5rem 3rem; }
  .topbar { padding: 1rem 3rem; }
  .quick-stats { grid-template-columns: repeat(4, 1fr); }
  .results-grid { grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); }
  .rewards-catalog { grid-template-columns: repeat(auto-fill, minmax(240px, 1fr)); }

  .staff-stamp-section { padding: 2rem; }
  .action-buttons { max-width: 500px; }
  .customer-history { padding: 2rem; }
}

@supports (padding: env(safe-area-inset-bottom)) {
  .sidebar { padding-bottom: env(safe-area-inset-bottom); }
  .topbar { padding-left: max(1rem, env(safe-area-inset-left)); padding-right: max(1rem, env(safe-area-inset-right)); }
}

@media (pointer: coarse) {
  .sidebar-nav-item { min-height: 44px; }
  .result-card { min-height: 60px; }
  .btn-action { min-height: 48px; }
  .filter-pill, .shortcut-pill { min-height: 36px; display: inline-flex; align-items: center; }
  .redeem-option { min-height: 52px; }
  .profile-back { min-height: 44px; display: inline-flex; align-items: center; }
}